
John Brown
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The router system is very good and reliable. However, the app has been very buggy, specifically in relation to SPC. I sometimes have trouble moving devices between groups. And almost daily, some devices get stuck in a blocked mode even though SPC says they should be on, requiring a router reboot. I have factory reset the router but did not help
27 people found this review helpful

Daniel Nelson
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Now I can't sign in at all. "Something went wrong. Try again." Successfully reset password, but same problem. Uninstalled and reinstalled. Don't use the app very often, so don't know when this started, but was happening about a month ago and is still happening (didn't try in between because was hoping it would be fixed by an app update). Even better than fixing signin would be: don't make me sign into a mobile app at all. Let me just sign into the router, like previous Netgear routers did.
120 people found this review helpful

Harrison Lambeth
Do not use this app to set up your orbi mesh router. If it crashes after configuring the SSID, it will restart the setup from the beginning and get stuck in an infinite loop trying to connect your phone to the factory SSID. It also has multiple unnecessary 2+ minute wait timers to continue to further steps, which is super frustrating when nothing works and you have to restart the process from the beginning. Use the web browser setup instead - it takes 5 minutes and actually works.
1 person found this review helpful